04-08-2012 02:04 PM
Hi , I am a student and just bought my first Phone all on my own and now they stole it! I loved my Blackberry Bold 9900 soo much and if anyone can give me advice how i can track down the phone it was only 10 days old .I reported it but the phone has still not been switched on by anyone please if anyone can help Ill honestly do anything .... please
04-08-2012 07:38 PM
04-09-2012 12:09 AM
Whatever you had or didn't have installed on your phone, you must call your carrier ASAP to cancel the SIM card and the IMEI number (if your carrier will do that.....some won't). Cancelling the SIM card will prevent others from making calls and charging them to your account. Cancelling the IMEI will make the phone useless to anyone else.
If you had BlackBerry Protect installed, make use of its features as described by habbitzz. If not, for goodness sake make sure you install it on your next BlackBerry. It's free and it's a must-have for EVERY BlackBerry.
I hope that helps you.
04-09-2012 01:59 AM
yEA WEll when i got the phone and registered it the lady told me everything will go through via email and ya i guess its too late ! but next time ill do first thing first but the funny thing is my bb that we sent that night has not gon through yet so the phone is still on , maybe by miracle they will return it ! Thanks soo much!