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BlackBerry® OS Smartphones

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New Member
Posts: 2
Registered: ‎01-27-2013
My Device: Blackberry Curve 9300
My Carrier: Koodo

Trackpad issues

I am trying to locate a number to call in order to get a new face plate for my blackberry curve 9300.  My tracking curve is not working properly.....it sticks and or i have to slide my finger across it at least 10 times to make it move.  I have only had this phone since May of 2012.   I just called Blackberry support and the fellow hung up on me.  He said that he doesn't deal with it, and when I was asking him who to call he just hung up on me.  

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Forums Veteran III
Posts: 3,802
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Trackpad issues

You'll have to check with the carrier.  They are the first step in getting support.

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