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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎08-02-2011
My Device: Curve 9300
My Carrier: 02

Trackpad not working properly.

So I've had my blackberry just over a month and I've looked after it, not dropped it, not damaged it in anyway.

It was working fine this morning, then when I went to scroll up, it wouldn't work.


I thought it had crashed so to check I pressed the red button and that worked. I realised I could scroll left and right but not up and down.


So I took the battery out and resetted it then out of curiosity I just a dry wipe over the trackpad and it worked perfectly. So I tried my jumper and same again, the track pad worked perfectly, then when I use my thumb + finger, nothing, just left and right again.


I rebooted it again, and still...the same.


Why is it not working? (btw, I tried changing sensitivity and its still not working)


please help Smiley Happy

New Member
Posts: 1
Registered: ‎08-02-2011
My Device: Curve 8520
My Carrier: Fido/Rogers

Re: Trackpad not working properly.

I'm having the same problem with my Curve 8520.  I've had the phone for 14 months and it started acting up about 3 days after my 1 year warranty expired.  The TrackPad has decided to work when it wants too.  I found that pulling the battery used to fix the problem, but no longer.  WHAT TO DO?!?!?!?!?