Thank you for visiting the BlackBerry Support Community Forums.
BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)
BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.
"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."
- Kevin Michaluk, Founder, CrackBerry.com
Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.
05-12-2012 11:37 PM
06-02-2012 06:56 AM
Anyone from RIM care to address this problem? This seems to be an issue that needs to be resolved ASAP. This has happened to me as well today, Tried resetting, pulling out the battery and re-installing the software, but to no avail. For people who rely with smartphones for day to day business and work operations, even a day with a messed up phone can be too costly and stressful. Everyone in this thread will appreciate any action that will be made to address this problem. Thank you.
07-04-2012 10:53 AM
Issue is with some button/s. If you check all the buttons there must be one or more buttons which are stuck. Generally they are the volume keys on the side or the camera button. I had this issue since I dropped the phone and the volume button got stuck. Dismantling the phone and fixing the volme button fixed this issue for me.
12-15-2012 03:38 PM
i also experienced this problem. but gladfully resolved it by myself
press the lock button very very hard. (not long press). give it a very hard short press.
give it a try. goodluck!
05-30-2013 05:51 AM
I second the suggestion to open up and clean the phone.
In my case the volume rocker was gummed to the outer shell, and may have been activating during bootup,
confusing the OS. I think that solved it (fingers crossed.)
* TO Blackberry:
* The OS should recognize continuous button presses during boot as possible hw fault,
* warn the user and then maybe disregard that button, ie fail gracefully.
09-02-2013 03:53 AM
10-11-2013 02:21 AM