05-10-2013 05:07 AM
I faced the same problem.finally i found a solution for this.
1: Hold the blackberry icon key,keep selecting and exiting the options till the time you dont come to the envelope icon.
2: after you select the envelope icon,press S and come to search option.
3: After you come to the search option,press the blackberry icon again and press R,it will take you to recall.
4: In recall you will get multiple options,so lets say you want to go to sms messages,there will be written " sms messages(s).
5: So select "S".
6: now again you have to press the blackberry icon key and slect search by S key.
as soon as you do that your phone will take you to the sms folder.
If not understood,please email.i will send the screenshots of each steps.