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Developer
Posts: 79
Registered: ‎02-19-2009
My Device: Not Specified

Transfer of encrypted files to the computer

Hello,

 

I have activated the encryption of my media card.

With the BlackBerry Desktop Software it is possible to copy some files, which are encrypted, but not all.

 

Is there any possibilty to restrict the copy and decryption of some files?

I couldn't find any context between the not working decryption.

 

Thanks for any hints.

Retired
Posts: 2,283
Registered: ‎09-09-2010
My Device: BlackBerry Z10 Smartphone

Re: Transfer of encrypted files to the computer

Hello H3llGhost,

 

Please have a look at the following article that covers how to save or copy encrypted files from the media card in a BlackBerry® smartphone to a computer: http://btsc.webapps.blackberry.com/btsc/KB31506

 

Thanks.

-HB

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

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Developer
Posts: 79
Registered: ‎02-19-2009
My Device: Not Specified

Re: Transfer of encrypted files to the computer

Thanks for the document, but it doesn't work for me.

In general all folders work only one not.
Is it possible to disable decryption of some files?

Retired
Posts: 2,283
Registered: ‎09-09-2010
My Device: BlackBerry Z10 Smartphone

Re: Transfer of encrypted files to the computer

Hello H3llGhost,

 

Can you please clarify? The BlackBerry® Desktop Software only performs decryption on the files being copied, are you copying multiple files at once? 

 

Thanks.

-HB

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!

Developer
Posts: 79
Registered: ‎02-19-2009
My Device: Not Specified

Re: Transfer of encrypted files to the computer

The Desktop Software does decryption on some files, but not on all.

In my case the databases of Whatsapp aren't decrypted, but they are normal rem files.

 

It makes no difference if I am trying to copy one or more files.

Retired
Posts: 2,283
Registered: ‎09-09-2010
My Device: BlackBerry Z10 Smartphone

Re: Transfer of encrypted files to the computer

Hey,

 

The BlackBerry® Desktop software does not support decrypting files created by 3rd party applications.

 

Thanks.

-HB

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!

Highlighted
Developer
Posts: 79
Registered: ‎02-19-2009
My Device: Not Specified

Re: Transfer of encrypted files to the computer

Why not? It is just a normal encrypted file like every else.
The file only get encrypted when the encryption is activated.