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New Contributor
Posts: 3
Registered: ‎08-06-2009
My Device: Not Specified

Transfer to a New PC

I'm having trouble synchronising with my new pc.

 

My new PC has updated its Outlook Calendar from the server, however when I try to sync with my BB Torch 9800 all the records are duplicated on the BB but not in Outlook.  Furthermore, the new duplicates are all associated with Facebook rather than Hotmail. Please help!

Fergus

Hall of Famer III
Posts: 57,572
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Transfer to a New PC

Hi and Welcome to the Community!

I suggest this thread:

It starts with a process for cleanly starting over (which, given your situation, you may wish to completely perform, including clearing out the databases on the BB and starting over fresh), and there is some discussion, and there is also a post (15) with links to older Desktop Software versions, if those are needed. Note that this is not, by any means, guaranteed to work...but it has worked for many to resolve issues they are having.

Good luck!


Occam's Razor nearly always applies when troubleshooting technology issues!

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