Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎03-23-2013
My Device: Blackberry Bold 9900
My Carrier: o2

Transfering Pictures To Computer

Hi I have a blackberry bold 9900 normally I connect my phone via usb to computer and it allows me to transfer pictures to picasa but for some reason its not loading the pictures it comes up with the removable Drive E but says I have no pictures, when you look at phone pictures showing zero, when you unplug the usb lead the phone then loads pictures back on my phone,What has happened what can I do any help I am not good with computers etc!!!!

Posts: 2,283
Registered: ‎09-09-2010
My Device: BlackBerry Z10 Smartphone

Re: Transfering Pictures To Computer

Hey headlandsfarm,

Welcome to the BlackBerry® Support Community Forums.


To better assist you, are the pictures stored on the device memory or the micro SD card? Pictures cannot be viewed on the BlackBerry smartphone when it is connected to the PC as a mass storage device, this is why they can be viewed once it is disconnected.





Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!