05-24-2013 01:00 AM
I am having trouble transferring my BBM contacts through the Blackberry desktop software from my old Curve phone to my new one. Although my adress book has been successfully transferred, the BBM contacts havent been. Could this have to do with the fact that I have changed both SIM and phone? Please advise
05-24-2013 05:11 AM
05-24-2013 08:42 AM
Thanks. On my old phone, the version is 188.8.131.52. I went to app world, but there isnt an updated version available there. And upgrading the old BBM is the only way I can bring it on par with my new phone
05-24-2013 12:59 PM
If you are not on BBM7 (your device OS is not relevant to this question), then you need to conduct the manual BBM Contact Backup/Restore method, as BBM Contacts are not included in the Desktop Software Backup/Restore...you can find instructions within the backup link in my auto-sig on this post.
If you are on BBM7, then your BBM Contacts are not actually stored on your BB at all...rather, they are stored "in the cloud" with your BB ID. Using the same BBID on both devices will thereby reflect the same BBM contacts.