Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
New Member
Posts: 2
Registered: ‎11-17-2010
My Device: torch 9800

Transferring contacts from one bb to another!?

Hi guys,

 

I had the bb 9850 and have just purchased the new torch. I put all my contacts on the blackberry desktop software to then syncronize onto my torch. However it is telling me I need to.....

 

Turn off wireless synchronization

To synchronize your organizer data, you must turn off wireless synchronization for each type of organizer data that you want to synchronize using the BlackBerry® Desktop Software.

  1. On your BlackBerry® device, in the Calendar application, Contacts application, Tasks application, or MemoPad, press the Menu key > Options.
  2. If necessary, click a calendar or contact list.
  3. Change the Wireless Synchronization field to No or clear the Wireless Synchronization check box.
  4. Press the Menu key > Save.

 

However.......I have gone onto my torch and tried to do this but there is no such option to turn of the wireless synchronization!!!

 

HELP ME PLEASE!! Smiley Sad

Highlighted
New Member
Posts: 2
Registered: ‎11-17-2010
My Device: torch 9800

Re: Transferring contacts from one bb to another!?

sorry I used to have 8520!

 

On that note, I am also struggling to delete my email accounts from that phone. Every time I go to email settings it says .......

 

Your device encountered a problem with this applications server.

 

Therefore I can't delete the email accounts to sell the phone to a friend!