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Contributor
Posts: 11
Registered: ‎02-20-2012
My Device: Curve 9300
My Carrier: O2

Travel Charger unable to charge phone

[ Edited ]

Hello

 

I got a Duracell travel charger for my birthday, to use when im out and about and unable to charge the conventinal way. I went to charge my phone with it last night (plugged USB into travel charger and micro USB into phone) and it is telling me that the power source cannot charge my phone, please ensure that your computer is not in hibernation mode, i do believe its telling me that the charger is to weak to to charge phone, im not sure what that should happen because the Duracell charger was fully charged and it's main job is to charge. I've got the latest everything, including latest OS

 

Here is the charger: http://www.duracell.com/en-US/product/instant-usb-charger.jspx

and it clearly says it can charge BlackBerry phones

 

Is there anyway to fix this?

 

EDIT: I've been using the BlackBerry USB cable which it didnt like, and just used the Duracell USB charger (which tbh are exactly the same) and it works, so i think it only likes the duracell USB cable, no reason why tbh

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Trusted Contributor
Posts: 110
Registered: ‎10-23-2012
My Device: Rotary Phone

Re: Travel Charger unable to charge phone

The charging source connected to your Blackberry device cannot charge your battery

http://www.youtube.com/watch?v=02DLQLxGDCM