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New Contributor
Posts: 2
Registered: ‎10-17-2010
My Device: Torch 9800
My Carrier: Bell Canada

Travelling - WiFi vs Network data

Need advice:

 

I live in Ontario, Canada using Bell.

I purchased my new Torch last week, downloaded free apps, everything is great...

I then went on vacation to Vegas for 4 days.

I knew to turn off my data function in the mobile network options so I wouldn't get hit with the

$6/mb charge from the Bell/US network provider.

But I then tried to log into wifi locations while in the states and couldn't get on. I also couldn't use blackberry messenger because requires the data to be turned on.

 

We need a way to access wifi data only, turn off network data and still have our phone work as a phone to receive and make calls.  The purpose of BBM is to 'text' for free, but we can't if the data is off.  If we turn it on we can't be guaranteed that it is using the wifi we are logged into as there is no way to be sure(because you can't turn off network data only).  If we turn on data we could be streaming something by accident and return home to a $1000 bill if we use 1000 mb or worse...

 

Am I missing something? Smiley Sad

Retired
Posts: 3,246
Registered: ‎07-26-2010
My Device: BlackBerry Z10
My Carrier: Bell

Re: Travelling - WiFi vs Network data

Hello Pyro21 and welcome to the BlackBerry Support Community Forums.

 

There is a setting which will turn off data while roaming yet still allow you to make and receive calls.

 

KB18685 will show you how to set up this option. 

 

As for connecting to a hotspot browser, take a look at KB13490

 

Thanks! And have a great day Smiley Happy

 

-HMthePirate

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

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Trusted Contributor
Posts: 218
Registered: ‎05-14-2008
My Device: DTEK60 BBA 100-2
My Carrier: O2 UK

Re: Travelling - WiFi vs Network data

Would this also switch off the BBM?

Retired
Posts: 3,246
Registered: ‎07-26-2010
My Device: BlackBerry Z10
My Carrier: Bell

Re: Travelling - WiFi vs Network data

Hello mkatkinson,

 

With the data turned off, BlackBerry Messenger would not work.

 

If your device has a Wi-Fi connection, when connected to a hotspot or wireless connection, you should be able to use data which would included BlackBerry Messenger.

 

Thanks!

-HMthePirate

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!



New Contributor
Posts: 2
Registered: ‎10-17-2010
My Device: Torch 9800
My Carrier: Bell Canada

Re: Travelling - WiFi vs Network data

Thanks hmthepirate!

Highlighted
Retired
Posts: 3,246
Registered: ‎07-26-2010
My Device: BlackBerry Z10
My Carrier: Bell

Re: Travelling - WiFi vs Network data

Let us know if there anything else we can do to help you!

-HMthePirate

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!