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New Member
Posts: 1
Registered: ‎03-07-2013
My Device: Blackberry 9360
My Carrier: Bell Canada

Trouble Synching My 9360

I was trying to automatically synch my 9360, as I always do, and I was told after several screens came up that I had 'Error Code-0X80040060 Check Documentation'.  I did restore my computer to an earlier time(couple days earlier) but this had no effect.  Does anyone have any ideas?  Thanks.

Hall of Famer III
Posts: 57,244
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAF518), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Trouble Synching My 9360

Hi and Welcome to the Community!

 

With that exact error code, I find no useful documentation...you might have better luck:

Otherwise, I suggest this thread:

It starts with a process for cleanly starting over, and there is some discussion, and there is also a post (15) with links to older Desktop Software versions, if those are needed. Note that this is not, by any means, guaranteed to work...but it has worked for many to resolve issues they are having.

Good luck!



Occam's Razor nearly always applies when troubleshooting technology issues!

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