06-11-2013 03:56 AM
I recently updated 2 apps (FB and BB World). After the update, the icon for BB World disappeared. Not knowing what to do, I deleted it, hoping to re-install it. Now, the BB browser is "unable to connect to the internet and is having communication problems", though everything else that runs on internet works fine. When I tried downloading it though PC, I get the message "Mode not available". What to do?
06-11-2013 06:38 AM
If you're having problem with BlackBerry App World , then try to download it aagin using your BlackBerry browser . But before that On your Homescreen Go to Options > Device > Application Management > Locate and delete BlackBerry App World if any version is listed there.
KB10040 : How to view or remove installed application on a blackberry smartphone
Perform a Battery Pull Restart by removing the battery while your device is Powered On , wait a min. then re-insert it back . After reboot use your BlackBerry Browser and browse to www.blackberry.com/appworld/download and download the most recent version available .
Try it and let see if it works.
06-11-2013 09:23 AM
The above link will not work from opera , you have to use your BlackBerry Browser . I assume you already have a BlackBerry Data Plan / BIS .
When you use your BlackBerry browser and browse that link what error you recieve ?
06-11-2013 03:12 PM
06-12-2013 03:47 AM
You need an active BIS to access your BlackBerry browse , otherwise the error will remain whenever you try downloading BlackBerry World using your browser .
If you don't have an active BIS , try this Knowledge Base to install BlackBerry world using a computer :
KB31325 : How to install or update the BlackBerry App World application using a Computer system.