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New Contributor
Posts: 3
Registered: ‎10-31-2012
My Device: Blackberry Curve 9300 3G
My Carrier: orange
Accepted Solution

Trouble with BB app world app on BB curve 9300

Hi,

 

Since my phone updated the appworld app I haven't been able to actually use the app. I've redownloaded a bucnh of times, but even if it says that the app is there when i click on it , it just won't open.

Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Trouble with BB app world app on BB curve 9300

[ Edited ]

Hi fustufru

 

 

Welcome to BlackBerry Support Community Forums

 

 

First of all if you had not performed a battery pull restart then please try it like this Device POWERED ON remove the Battery wait for a min. then re-insert it back ,wait till your device takes a long reboot. then have a try.

 

 

 

 

Prince

________________________________________________________________________

 

Click " Like " if you want to Thank someone.

If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

___________________________________________________________________________

Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
New Contributor
Posts: 3
Registered: ‎10-31-2012
My Device: Blackberry Curve 9300 3G
My Carrier: orange

Re: Trouble with BB app world app on BB curve 9300

Hi,

 

I tried their batterypuul restart still no luck on making the app work. Any other suggestions ?

Highlighted
Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Trouble with BB app world app on BB curve 9300

Hi fustyfru

 

 

 If a Battery Pull Restart is unable to resolve , Then please try it again as mentioned :

 

First On your HomeScreen Go to Options > Device > Application Management > Then scroll down to App World the Delete App World from there .After that perform a Battery Pull Restart as mentioned on above post.Then from your BlackBerry Browser click or type www.blackberry.com/appworld and download again .

 

Please try it and see if that resolves your problem.

 

 

 

Prince

___________________________________________________________________________

 

Click " Like " if you want to Thank someone.

If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

 

___________________________________________________________________________

Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
New Contributor
Posts: 3
Registered: ‎10-31-2012
My Device: Blackberry Curve 9300 3G
My Carrier: orange

Re: Trouble with BB app world app on BB curve 9300

Hi Prince,

 

thanks a lot the battery Pull restart and  deleting the app worked, my blackberry app world app is back and functional  

Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Trouble with BB app world app on BB curve 9300

Hi fustyfru

 

 

                    You are most welcome ..and we are glad that your problem has been resolved.Smiley Very Happy

 

 

 

Prince

_______________________________________________________________________________

 

Click " Like " if you want to Thank someone.

If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

___________________________________________________________________________

Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.