Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
New Member
Posts: 1
Registered: ‎07-25-2009
My Device: Not Specified

Trouble with MEID

Hello, everyone.

 

I had an Alltel 8330 Curve that was recently replaced (lost first one).  Ins. Co. replaced with another Alltel 8330.  When the phone was activated by Verizon, it associates the MEID with a Pearl 8130 instead of a 8330 Curve.  Have gone round and round w/Verizon until Ins. Co. replaced the phone again (this was Vz's idea).  I activated the phone myself this time using the new MEID and the same problem.  Verizon shows it as a 8130 instead of a 8330.  They don't know how to fix -- any ideas?

Many thanks.

Hall of Famer III
Posts: 57,522
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Trouble with MEID

[ Edited ]

Hi there!

 

FYI -- you've posted this to the Welcome & Introductions forum...not usually for direct assistance. But, don't double-post, we will have this moved momentarily to the correct place:

http://supportforums.blackberry.com/rim/board?board.id=8300

 

I'm thinking we should put it into the forum that is the actual model number...not the strange one that VZW seems to think it is! That way, the right experts will have the best visibility.

Good luck!

Message Edited by sdgardne on 07-26-2009 12:51 PM


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

...................................................... ......................................................