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BlackBerry® OS Smartphones

New Contributor
Posts: 2
Registered: ‎02-15-2012
My Device: Curve 8520
My Carrier: TMN

Troubleshooting With BlackBerry Desktop 7.0

After installing V7.0, cannot sync with my BB Torch 9800 on a Win7 desktop (all Win7 updates have been applied). Seems to go into a loop when "Building Sync list" (allowed to continue for 20 minutes on what normally takes less than a minute to complete. No available dump or logfiles that I can see. Did install driver for the phone on the desktop, no problems encountered with either the driver or desktop software installs. Any ideas as to what's going on, or better yet, ANY SOLUTION?!