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BlackBerry® OS Smartphones

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New Developer
Posts: 22
Registered: ‎07-28-2008
My Device: Not Specified
Accepted Solution

Truncated Messages

I have a BB Curve 8330 smartphone. I'm not getting all the body of my emails. The Menu Items "More" and "More All"  have no affect.

Please advise.

Thanks

Posts: 95,104
Likes: 24,495
Solutions: 6,375
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Truncated Messages

With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot.

 

Try it again. 

 

If still problems, go to Options > Advanced > Service Books. Find the SB for that email address and delete it. 

 

With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot.

 

Then:

1. Options > Advanced > Host Routing Table > Menu > Register
if still nothing...
2.. resend your service books from your carrier BIS site.
http://www.blackberryfaq.com/index.php/Where_can_I_log_into_my_BIS_account%3F



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New Developer
Posts: 22
Registered: ‎07-28-2008
My Device: Not Specified

Re: Truncated Messages

JSanders,

All I had to do was round trip the battery and let it reboot. Problem Solved.

Thank you for your help.

JGDelia

Highlighted
Posts: 95,104
Likes: 24,495
Solutions: 6,375
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Truncated Messages

You are very welcome.


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code