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New Developer
Posts: 2
Registered: ‎07-07-2009
My Device: Not Specified

Try to access contacts from BB desktop software (PC)

My BB Bold died and I am trying to get my contacts from desktop software from a backup file. I was told o needed to connect another BB cell to get the info. I have BB Storm and connected it to the PC...what do I do next?
Hall of Famer III
Posts: 57,560
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Try to access contacts from BB desktop software (PC)

[ Edited ]

Hello,

 

There is more than one way to deal with your situation...


 

From what you were told, you indeed could restore to the Storm:

  • KB10339 How to use BlackBerry Desktop Software to restore data to a BlackBerry smartphone from a backup file

Then configure to sync to a compatible PIM:

  • KB12268 Synchronization support for BlackBerry Desktop Software for Windows
  • KB03315 How to setup organizer data synchronization using BlackBerry Desktop Software

 

Or, you could find a PC app that can extract the data from the backup file, avoiding the use of another BB entirely. There are several, and you can find them quickly via your favorite Internet search engine, and many are free.

 

Good luck!



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