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New Contributor
Posts: 4
Registered: ‎10-19-2012
My Device: Blackberry Bold 9930
My Carrier: Verizon

Turn off auto answer, auto open

How do I turn off the phone auto answer, I have set my options to never doesn't help. Also, I'd like to turn off email auto open? Blackberry Bold 9930

Posts: 94,517
Likes: 24,401
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Turn off auto answer, auto open

[ Edited ]

For email and messages:

  • Open your Messages icon.
  • Press the Menu key > Options.
  • Click on Message Display and Actions
  • Scroll down to Auto Open Newest Message After Removing Device from Holster = NEVER.
  • and save.

 

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Posts: 94,517
Likes: 24,401
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Turn off auto answer, auto open

For phone calls:

 

  • Press the dial key to open the Call Log.
  • Press the Menu key > Options
  • Click on In-Call settings.
  • Scroll down to Auto Answer Calls = Never.
  • and save.
>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 4
Registered: ‎10-19-2012
My Device: Blackberry Bold 9930
My Carrier: Verizon

Re: Turn off auto answer, auto open

I previously did that, but every time I take it out of the holster during an incoming call ring it answers. I'd like to check caller id prior to answering.
Thanks
Posts: 94,517
Likes: 24,401
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Turn off auto answer, auto open

Is the setting STILL set to NEVER?

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 4
Registered: ‎10-19-2012
My Device: Blackberry Bold 9930
My Carrier: Verizon

Re: Turn off auto answer, auto open

Yes, it still says never but seems to ignore the command when removing from holster.

New Contributor
Posts: 4
Registered: ‎10-19-2012
My Device: Blackberry Bold 9930
My Carrier: Verizon

Re: Turn off auto answer, auto open

One of our I.T. people said to reboot the phone after making sure the settings were correct and both the phone and email stay static when I pull the phone from the holster.
Thank you all for your assistance.
KW
Highlighted
Posts: 94,517
Likes: 24,401
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Turn off auto answer, auto open

Good deal, you're welcome.

 

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code