Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎01-16-2013
My Device: Curve 9320
My Carrier: Virgin

Two 9320 Curve on one account - Help please :-)

I have two BB Curve 9320 on one email account with separate ID's and pin. One device BBM locked out and asked to verify log in details. Tried this but device synced BBM contacts from other device. Any ideas on how to create individual identities for each device would be welcomed

Many thanks
Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Two 9320 Curve on one account - Help please :-)

Hi izzywizzy



Welcome to Support Forums



You cannot have the same email address as your BlackBerry ID on both of your devices , because this newer BBM version integrates with your BlackBerry ID.


So if you remember your email and the password of your BlackBeerry ID then from a PC go to www.blackberry.com/blackberryid  first try changing the Username or the email associated with any one of your device , for further help refer to this Knowledge Base :


KB28060How to change or update a BlackBerry ID username on the BlackBerry ID website.


Please try it and see if that resolves your issue.




Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.