08-06-2008 02:33 PM
Don't know if anyone can help, but I'm stumped.
The first question has to do with the Messages folder. I want my e-mails to show up ONLY in the e-mail folders. I don't want the Messages folder to include e-mails (hence don't want to be notified everytime I get a new e-mail). Is this possible? I tried going to the Messaging Options and splitting the SMS and Email Inboxes, but then whenever I go to the Messages folder from the main screen it only shows e-mail messages (I have to hit the menu button and select SMS inbox to see SMS messages). I don't want e-mails in the Messages folder period. Is this possible?
Second question has to do with deleting multiple messages. As of right now I have to delete messages one at a time. Is there a way to select multiple messages to delete?
And what does 'reconciliation' mean (guess I have three questions)?
Thank you for your help!
Solved! Go to Solution.
08-06-2008 05:02 PM
Hi and welcome to the forums!
I found this post regarding your request to separate emails and sms:
This was found by using the advance search at the top of the page.
As for deleting multiple messages Position your curser on the say the top of the emails you want to delete
Press left shift key and move trackball down( you will see messages change color. When you get to the last one you want to delete hit menu and select delete messages. You can also go to the day bar for example Wed, Aug 6, 2008
hit menu and select option delete prior. This will delete all messages prior to the date selected.
Please let me know if this answers your questions, or need anymore help.
08-06-2008 07:03 PM
08-06-2008 07:13 PM
You hadn't mentioned alerts in you first post, and if you did I missed it.
Did the delete messages tip work for you?
If you have resolved the issue, could you mark it resolved? That way other users can find their solutions much quicker.
Thanks very much
08-06-2008 07:29 PM
08-06-2008 08:12 PM
The link didn't work for you?
I thought when you assigned the smart key you had solved your problem, that why I asked about resolved, Sorry!
08-06-2008 08:27 PM
For first question this may do what you want, (this will stop the notification for email and SMS but your SMS icon will still have the 'red cog wheel' when you get a new SMS).
First, separate you SMS and Email Inboxes:
1. Go to Messages (Inbox)
2. Press Option key
3. Press the 'O' key and then the trackball
4. Press the trackball to go to General Options
5. Scroll to Display New Message Indicator, press the trackball, scroll to No and press the trackball
6. Scroll to SMS and Email Inboxes, press the trackball, scroll to Separate and press the trackball
7. Press the Escape key (right of trackball), scroll to Save and press the track ball
8. Press the Escape key to return to the desktop
This will display the Message icon as well as a new SMS and MMS Inbox.
Now move to the Message icon, press the Option key and scroll to Hide and press the track ball. Now the only icon you will have is the SMS and MMS Inbox and it will have a red cog wheel whenever you have a new SMS or MMS. Not exactly what you want but a possible work around. Unfortunately the new message indicator is for email, SMS and MMS with no way to separate.
Hope this helps.
08-06-2008 08:46 PM