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Visitor
Posts: 1
Registered: ‎12-10-2008
My Device: Not Specified

Two email issues

I am new to Blackberry so I apologize if these are easy fixes that I have missed. I am having two very annoying messaging problems on my phone. First, I have an icon that tells me I have two new messages at all times -- even when the inbox is completely empty. I can't figure out how to reset or get rid of this.

 

Second, is there a way to set up the BB so that once emails are deleted from the computer, they are also deleted from the BB? I end up manually deleting hundreds of old emails one at at time from my BB every few days.

Thanks.

Forums Veteran I
Posts: 2,036
Registered: ‎12-04-2008
My Device: 8900

Re: Two email issues

for the first one, are those email messages, could they be voicemail and sms

 

and your second question, if your not on a BES, more then likely you are not going to have that option

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Posts: 94,236
Likes: 24,332
Solutions: 6,331
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Two email issues

Ditto... look at Messages > Menu > View Folders and check out each folder.

 

 

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