02-11-2010 11:19 AM
Does anyone have the contact details for the UK Blackberry repair centre?
I have a Faulty 8320 which, whilst no longer insured by the network, should be covered under it's warranty.
Basically, I'm responsible for the comms at the company I work for and just before we left Orange to jump over to T-Mobile, I had a 8320 replaced. The replacement 8320 is now faulty too. I'm guessing that there will be at least a three month warranty on the replacement 8320. We got the replacement about 6 weeks ago.
Thanks in advance...
02-11-2010 01:24 PM
Hello and Welcome to the Forums!
Front line support for BB's is, by contract, not provided by RIM. The carriers and authorized resellers are responsible for front line formal support to end users. Consequently, you must go through them for the warranty service that you desire. As to which of the two carriers you need to go to, I've no idea...I suspect you may have much difficulty with this situation...but RIM does not directly service the warranty.