01-14-2011 02:42 PM
I have had a 9800 on Orange UK for just over a month now and all of a sudden in the last few days it has stopped connecting using UMA.
Also the option to choose a preferred connection has disappeared from the Mobile Network Options menu.
I am not aware I updated the software or anything else which could have caused the problem.
I hope someone can help me as I need UMA at home as we don't have network coverage in my area.
Thanks in advance
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01-14-2011 02:58 PM - edited 01-14-2011 02:59 PM
Just curious if you have tried the obligatory "battery pull" to see if that doesn't resolve your issue.
With the power ON, go ahead and open the battery cover, remove the battery, wait about a minute then replace the battery, allowing the device to boot up.
Most niggling issues like this can be corrected with that method.
01-14-2011 03:19 PM
Well, then we've exhausted my knowledge on the subject, as I am on AT&T here in the States, which doesn't utilize UMA.
I'm sure someone else will wander along and be of assistance, though.
01-14-2011 03:26 PM
I appeciate the try, out of interest do you have a drop down for connection preference in your Mobile Options Menu?
I think this disappearing is the problem and I wondered if it was there for non UMA network phones.
01-14-2011 03:30 PM
If you're talking about Network Mode, then yes......on AT&T it's 3G & 2G, or 2G only.
01-14-2011 03:33 PM
No it's a third section on that screen, you obviously don't have it!
Basically it allows you to choose if the phone should use wifi (UMA) before cellular or the other way round if both are available.
01-14-2011 03:48 PM
Gotcha. Have you tried recycling your router, or is this something that's prevalent wherever you are?
01-15-2011 03:28 AM