10-13-2013 04:09 AM
during the initial installation process i wrongly pressed the "cancel" button while installing BBM on my New 9720 BlackBerry
i tried doing the instalation from the set up and it wont install it just say : "Welcome to BlackBerry Messenger " and nothing can be done in the page
can anyone assist please
10-13-2013 08:56 AM
1. Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. A reboot in this manner is prescribed for most glitches and operating system errors, and you will lose no data on the device doing this.
2. Using your BlackBerry browser, go to www.blackberry.com/bbm and download install BBM.
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code