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New Contributor
Posts: 5
Registered: ‎10-14-2012
My Device: bold 9900
My Carrier: MTN

UNABLE TO USE BLACKBERRY MESSENGER

I BOUGHT BOLD 9900 BLACKBERRY PHONE IN CHINA WHEN I TRAVEL THERE FOR BUSINESS PURPOSE ON GETTING TO NIGERIA THE BLACKBERRY MESSENGER IS NOT WORKING. AM UNABLE TO CHAT NOR PING

 

 

THANKS

Posts: 94,663
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: UNABLE TO USE BLACKBERRY MESSENGER

In Nigeria, did you change SIM cards, or are you roaming on your China Mobile SIM card?

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New Contributor
Posts: 5
Registered: ‎10-14-2012
My Device: bold 9900
My Carrier: MTN

Re: UNABLE TO USE BLACKBERRY MESSENGER

Have tried all the network provider in Nigeria with the phone but i can only make call and receive calls,facebook messenger and the blackberry messenger,yahoo messenger is now working. when ever i try to connect this is what i always see on the screen :: YOU ARE CURRENTLY ON A SERVICE PLAN THAT DOES NOT SUPPORT THIS APPLICATION,PLEASE CONNECT TO A WI-FI NETWORK OR CONTACT SERVICE PROVIDER TO UPGRADE YOUR DATA PLAN. When i was in China i did not insert any sim card on the phone when i was in china

Super Contributor
Posts: 395
Registered: ‎09-11-2010
My Device: BB Q10
My Carrier: vodafone UK

Re: UNABLE TO USE BLACKBERRY MESSENGER

Try registering host routing table.

Regards.
Blackberry! Here, now, forever!
Posts: 94,663
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: UNABLE TO USE BLACKBERRY MESSENGER

You did not ever insert any SIM card????
The 9900 requires a valid SIM card with a valid BlackBerry Data plan.
>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 5
Registered: ‎10-14-2012
My Device: bold 9900
My Carrier: MTN

Re: UNABLE TO USE BLACKBERRY MESSENGER

A SIM card with a valid BlackBerry Data plan is inserted but still not avail

New Contributor
Posts: 5
Registered: ‎10-14-2012
My Device: bold 9900
My Carrier: MTN

Re: UNABLE TO USE BLACKBERRY MESSENGER

How do i registering host routing table ?

Posts: 94,663
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: UNABLE TO USE BLACKBERRY MESSENGER

And my other question?
>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 5
Registered: ‎10-14-2012
My Device: bold 9900
My Carrier: MTN

Re: UNABLE TO USE BLACKBERRY MESSENGER

I have inserted MTN sim card with blackberry subscription still the blackberry messenger is not working and the facebook and yahoo messenger is not working also

Highlighted
Posts: 94,663
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: UNABLE TO USE BLACKBERRY MESSENGER

You need to call MTN and ask them to confirm that your device PIN and IMEI are both registered properly on your account.
>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code