04-04-2011 09:19 AM
I had to sign up for this forum just to say that I had the exact same problem. I removed Whatsapp, restarted the bb and the problem was gone> Thanks for letting us know and BOO to Whatsapp!!
06-02-2011 08:45 AM
06-29-2011 12:24 PM
Amazin perroso boy! It worked!!! I removed Whatsapp from my phone and the error in the media files desapeared! TNAKSSSSSSS!!!!!!!!!!! I just have a doubt... how was Whatsapp damaging or causing an error in the media files?
07-03-2011 05:57 AM
Hello there, thanks for the info here. It helped me.
The problem is to do with whatsapp's permissions to media. If you deny it then the music plays fine, but whatsapp will not load as it says it doesn't have enough permissions to run.
It worked fine with my old version of whatsapp, only upgraded a week ago at their request. Drat!
07-03-2011 12:26 PM
07-11-2011 09:37 PM
I have a Curve, has the same problem, i uninstalled theWhatsApp and returned everything to normal, thank you! However, when you uninstall, it asks to restart and the Blackberry, but it will not turn on and flashes a red light, in this case, remove the battery and wait two minutes, put the battery and turn normally.
08-24-2011 08:10 AM
Had this problem and I got so worried because I use my BB a lot for music. Didn't want to back up and do a security wipe, as per some people's advice.
(Btw, I'm on a Curve 8520 (v18.104.22.1686 Bundle 1682 Platform 22.214.171.124)
I bought FilterLab today (it's a photo app and is about 2mb in size) and I got the white screen with the "Unable to play content" message afterwards. After doing several restarts and battery pulls, I couldn't get rid of the white screen.
Saw threads telling me to remove the big file app most recently downloaded but I didn't want to get rid of FilterLab. So when I saw that people said to remove WhatsApp and reboot instead, I did.
AND IT WORKED! What the heck is up with WhatsApp? Sticking to BBM. Thanks for the help! Hope it doesn't happen again.