02-08-2013 10:31 AM
I had received 1 notification to update my black berry 9790 so i confirm to make the update and when the update starts my phone stop at 18% for a long time then tuned off and it start the installation and now it is stopped on 11% and i am not able to do anything with my phone. Can you please help to solve this matter.
Look forward to hear from you at the earliest
thank you and best regards
Solved! Go to Solution.
02-08-2013 10:56 AM
Welcome to BlackBerry Support Forums
There are two methods of recovery for you to try :
02-08-2013 02:18 PM