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BlackBerry® OS Smartphones

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New Contributor
Posts: 3
Registered: ‎01-06-2013
My Device: Bold 9700
My Carrier: O2

URGENT HELP REQUIRED!

Ive accidently dropped my phone down the stairs and now my phone screen has gone completely white. I cannot doing anything on it. It then glows a lighter white then goes black! What's happened? Can it be fixed and how?

Forums Veteran III
Posts: 3,802
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: URGENT HELP REQUIRED!

You will have to take the phone to the carrier for repair / exchange.  Sounds like physical damage from the drop.

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