08-06-2012 04:20 PM - edited 08-06-2012 04:39 PM
customers using CDMA devices like storm 9530,tour 9630 ....can not use blackberry service due to vodafone "vodacom" netWork issues !!!!!!
it looks like they have removed CDMA device identifiers for their BB service books, so any time a CDMA device attempts to re-register with the network (such as after an update), they cannot do so. and they blame it on the cdma phones ...........
here is vodacom comment regarding the issue:
VODAFONE WANTS US TO BUY NEW PHONES....!!!!!!
On behalf of Vodacom, kindly accept our sincere apology for the manner in which your enquiry was dealt with and for any inconvenience caused.
The Blackberry device you are using is a Blackberry CDMA device.
Blackberry CDMA devices are brought to South Africa from foreign networks.
Blackberry CDMA devices are experiencing problems with the Blackberry service due to the incompatibly of these CDMA devices with our GPRS/3G Networks.
ANY HELP REGARDING THIS MATTER PLEASE?
08-06-2012 05:01 PM
This is a user-to-user community support forum. We are not RIM employees, but volunteers who enjoy assisting other users.
There's no Vodafone/Vodacom or RIM personnel to comment on your issue.
Sorry about the problems.
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code
08-15-2012 03:26 AM
I have the same problem with vodacom on tour 9630. Sent the phone back to shop where i bought it to see if they can fix it. I was told that since vodacom don't support these phone they do work on the MTN network.
I will try that since there is no way I will buy a new phone!!
08-18-2012 04:43 AM
Ive been having the same nonsence from Vodacom with my Blackberry Tour 9630, its so irritating, and why cant Vodacom even announce that they wont let these Blackberry's run on the network, its so **bleep** unprofessional from there side, just like our countrys government, they all corrucpt lol.
You say the Blackberry Tour 9630 works on MTN...? Have you moved to MTN network and does it work..?
08-18-2012 04:52 AM
08-18-2012 05:01 AM
Thats awesome, finally some good news about the BB 9630, im so upset with Vodacom, even if you call the customer care hotline all the operators are clueless and dont know what they are talking about. Im going to go buy me a MTN Sim Card a.s.a.p lol
Thanks for the info, have a good day.
08-22-2012 05:02 AM
I bought the MTN Sim Card etc and my BB not working, can you please do me a favour? Can you dial
##000000 (hash,hash,six zero's,green call button) then the CMDA Edit Screen will pop up on your cellphone, do this with your MTN sim card in your phone, then all the info on your screen that you see, can you please send it to me so that i can double check it with my BB, as we are or were "Verizon Wireless" my settings should be the same as yours, i'd really appreciate your help, thanks.
08-22-2012 07:19 AM
08-22-2012 07:26 AM
My Host Routing Table is blank, there is nothing there!!!
This cell phone is **bleep** me off now, i just cant seem to get the **bleep** thing working.
I see your settings are different to mine, im going to update mine like yours and see what happens.
I will let you know.
08-22-2012 07:31 AM