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New Contributor
Posts: 5
Registered: ‎08-01-2012
My Device: Blackberry bold 9900
My Carrier: 1010

URgent : nable to log into blackberry protect

Hi, I am unable to log into the blackberry protect. Every time I click on blackberry protect, it prompts me to click open blackberry protect. It will ask for my I'd and password. I have tried putting in the password several times but I am unable to login. Initially I thought I had forgotten my password or putting the wrong password .....then I changed my password but I am still unable to login I am not sure of the problem.....pls help me out Regards Somik
Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: URgent : nable to log into blackberry protect

Hi Somik 2012,

 

Welcome to the Community,

 

Are you sure you are entering the right password and as you said you have changed your password what process you used to change your password. ( also you did it on your device  or on Pc ).let us know.

 

 

 

Prince


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New Contributor
Posts: 5
Registered: ‎08-01-2012
My Device: Blackberry bold 9900
My Carrier: 1010

Re: URgent : nable to log into blackberry protect

Hi , I had changed my password on the I pad. How ever I was forced to change the password as the system just would allow me to log in inspite if several log in attempts I am pretty sure the password is correct Not sure what the problem is ... Regards Somik