05-08-2008 10:38 AM
When I go to sync my Curve 8310, I get this error message:
"USB Device not recognized, one of the usb devices attached to this computer has malfunctioned,
and Windows does not recognize it."
I had no problems with it synching before I went on vacation. When I returned on 4/28 it would not sync at all.
I have changed the USB cable, did a battery pull and tried it on different usb ports on my computer.
All of my other USB peripheals work (printer, mp3 player, etc). What could be the problem? HELP!
06-13-2008 05:19 PM
I am having this issue with an 8703e. Plug it in, and windows says "USB DEVICE NOT RECOGNIZED". Tried uninstall, reinstall DM... battery pull, get same error on other machines w/o destop manager. Help Please! I've been using blackberry for several years, and can usually figure things out, but this ones a stumper.
also tried different cords, different usb ports... everything you can think of, i've tried. I even had dell reinstall/update my usb drivers and anything that could possibly be affecting it and Dell blames Blackberry.
Blackberry (through my carrier) blamed Dell. AHHH
I just want to fix it myself and be a happy person.
12-31-2008 07:24 PM
10-06-2010 07:41 PM
I finally fixed this problem on my Pearl.
The port on the BB was dirty.
I *carefully* cleaned the contacts in the port with a toothpick and some rubbing alcohol. I don't know if alcohol is recommended as a cleaner, but it worked. My BB is now recognized.