05-15-2013 06:26 AM
Solved! Go to Solution.
05-15-2013 06:45 AM
Welcome to Support Forums
So you want to Change your BlackBerry ID username or email ?
If it is then refer to this Knowledge Base and change or update your BlackBerry ID username or email :
KB28060 : How to change or update a BlackBerry ID username on the BlackBerry ID website
I'm currently unable to use any services on my phone
That is a different issue , if you're recieving any error message do let us know.
05-15-2013 06:53 AM
05-15-2013 07:02 AM
If you don't have access to the email that you used for your BlackBerry ID then you're struck , As your Carrier is unable to resolve it for you , now you have a limited option . Have to Change your BlackBerry ID , so first do a backup of your device using Desktop Software then follow this Knowledge Base :
KB26694 : How to change the BlackBerry ID on a BlackBerry PlayBook tablet or BlackBerry smartphone
But please note while doing so you will loose access to any paid apps that you bought from BlackBerry World .