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12-25-2008 04:01 PM
I've just set up my e-mail account on my new Blackberry Storm, and I can send text messages, but I can't recieve any. I can recieve e-mails, though!!! Anyone know what I can do?
12-25-2008 05:51 PM
First try resetting the device taking out the battery for 30 seconds and reinstall it again, if not
Call Verizon Customer Services or log in on your account and resend the service books.
06-23-2009 05:16 AM
06-24-2009 01:07 PM
In addition to the battery removal, I was told to dial *228 from your phone, then press option 1. This does something to reset or verify your setup.
Note -- *228 programming applies to VZW for sure...I am not sure about other carriers...
Typically, you should only have to do the option 1 programming when you are setting up your BB initially -- as well as any time after a major update (OS device update, for instance). But, you should also be dialing *228 and selecting option 2...and you should do that (option 2) monthly.