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Contributor
Posts: 25
Registered: ‎01-03-2011
My Device: Pearl Flip 8230
My Carrier: Verizon

Unable to Login (FireFox 3.6.13); even after password reset ...???

I am in an endless loop:

 

Invalid password ....

 

.... ReSet password ....

 

Invalid password ...

 

 

What's going on .....

 

 

I have done this a few times over the last few days ...

 

 

I just want to get to MyWorld (p.s. ... where is the GREAT BIG HYPERLINK on the Home Page for this?)

 

 

Thanks in advance for any assistance ....

Posts: 94,168
Likes: 24,317
Solutions: 6,329
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Unable to Login (FireFox 3.6.13); even after password reset ...???

I take it you are trying to login on your PC?

https://blackberryid.blackberry.com/bbid/login/

 

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Contributor
Posts: 25
Registered: ‎01-03-2011
My Device: Pearl Flip 8230
My Carrier: Verizon

Re: Unable to Login (FireFox 3.6.13); even after password reset ...???

Yes ....

 

 

Now, I just went there; and I still don't see AppWorld ....????

 

 

How did I get there last week ..???

 

TIA

Contributor
Posts: 25
Registered: ‎01-03-2011
My Device: Pearl Flip 8230
My Carrier: Verizon

Re: Unable to Login (FireFox 3.6.13); even after password reset ...???

It just keeps asking me to login .... But ... it won't recognize my password .... Smiley Sad

Contributor
Posts: 25
Registered: ‎01-03-2011
My Device: Pearl Flip 8230
My Carrier: Verizon

Re: Unable to Login (FireFox 3.6.13); even after password reset ...???

Add MS IE to this ... fails there too ....

Highlighted
Retired
Posts: 256
Registered: ‎07-10-2009
My Device: BlackBerry 9700

Re: Unable to Login (FireFox 3.6.13); even after password reset ...???

Hello mdpetrella,

 

 

Is your password simple or sophisticated with numbers, letters and symbols?  If your password contains numbers remember to hold alt on your BlackBerry smartphone when typing that character.

 

 

Hope this helps,


-tg


 


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