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05-14-2013 02:04 AM
05-14-2013 06:12 AM
No my blackberry app world itself is not opening and it says blackberry app world require latest version of blackberry I'd and when I try to update it says sorry update server are not available and gives me error code 800002
That is the reason I asked you to give complete information !
As I asked On Manage Connection > Service Status > BlackBerry Internet Service = ? what is the status ?
In addition are you in an area where you have a good network reception and a decent downloading speed , Regaing your current issue please try this KB and update your BlackBerry ID software :
KB29613 : The error "BlackBerry Identity installation failed. Please try again later. (80003)" is displayed within BlackBerry App World
05-14-2013 11:15 AM
05-14-2013 02:04 PM
As you had not replied to the question that I asked repeately , I cannot assume anything .So please Contact your Carrier Bharati Airtel to know if the problem is within your Carrier network or your account itself .
I am in my home network and able to play even utube videos and other internet based apps are working fine
Streaming videos and apps over wifi Network don't require BlackBerry ID or BIS .
05-17-2013 01:42 AM
05-17-2013 05:35 AM
Nice to hear that Update !
I suspect the problem was within your Carrier Network or your account itself. Regading your Current issue reboot your device by removing the battery while your device is Powered On then try to access BlackBerry World again because I don't see or find any issues with BlackBerry World.
In addition as you're able to login to your BlackBerry ID , I prefer doing those steps in the same sequence which help with most issues.
1- Register your Handheld .
2- Resend your Service Book
3- Then perform a battery pull restart like this while the device is powered On remove your battery wait for a min. then reinsert it back