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New Contributor
Posts: 10
Registered: ‎05-13-2013
My Device: bold 9790
My Carrier: Bharati Airtel

Unable to Login to Blackberry ID

I am unable to login to my blackberry ID on my device. It gives me message " unable to login to blackberry ID try later or try again"

 

My data connection is working properly and i am able to receive and send mails and use internet and other software. 

 

 

Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Unable to Login to Blackberry ID

Hello akijain4

 

Welcome to BlackBerry Support Forums

 

Please refer to this Knowledge Base to resolve your issue :

 

KB28212  : "Unable to login to your BlackBerry ID account" or "Unable to update your BlackBerry ID account information" error occurs on a BlackBerry smartphone running BlackBerry 7

 

Try it and do let us know if feel any problem .

 

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New Contributor
Posts: 10
Registered: ‎05-13-2013
My Device: bold 9790
My Carrier: Bharati Airtel

Re: Unable to Login to Blackberry ID

All three workaround are not working
Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Unable to Login to Blackberry ID


akjjain4 wrote:
All three workaround are not working

Interesting ! FYI.. # Workaround 2 is the last and most possible solution for such issues. Can you confirm again if you tried that as a last resort ? 

 

 

 

 

 

 

 

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Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
New Contributor
Posts: 10
Registered: ‎05-13-2013
My Device: bold 9790
My Carrier: Bharati Airtel

Re: Unable to Login to Blackberry ID

Yes I tried that.
Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Unable to Login to Blackberry ID

 

 

What happen after you performed the factory reset ? Have you tried to enter your BBID , did you recieve any error message while doing so ? please give us all information .

 

 

From your device are you able to send a PIN message to yourself ?

 

 

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Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
New Contributor
Posts: 10
Registered: ‎05-13-2013
My Device: bold 9790
My Carrier: Bharati Airtel

Re: Unable to Login to Blackberry ID

After factory reset, I tried to connect to BBID but it says unable to connect BBID. I am able to send pin message to my self and tried that multiple time. In fact after factory reset my gmail is stopped as I am not able connect to my BBIF
Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Unable to Login to Blackberry ID

 

 

Have you tried to register your device to your Carrier network after a reset ?

 

Register your Handheld .

  • KB00510 : How to register a BlackBerry smartphone with the wireless network
  • Wait till a Registration messages comes in your message box.

 

Once you recieve the registration message , On your Homescreen Go to Manage Connection > Service Status > BlackBerry Internet Service = check the status .

 

If you're not connected then the problem is with your Account itself , and you have to call your Carrier for formal support.

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Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
New Contributor
Posts: 10
Registered: ‎05-13-2013
My Device: bold 9790
My Carrier: Bharati Airtel

Re: Unable to Login to Blackberry ID

I have registered my device and also my blackberry internet is connected. My all other softwares and apps are working fine. Only problem is where I need blackberry id
Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Unable to Login to Blackberry ID


akjjain4 wrote:
I have registered my device and also my blackberry internet is connected

 

It should show something different !

 


akjjain4 wrote:
 My all other softwares and apps are working fine. Only problem is where I need blackberry id

On your device Open BlackBerry World > My World > are you able to go to this location ?

 

___________________________________________________________________________

Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.