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BlackBerry® OS Smartphones

New Contributor
Posts: 3
Registered: ‎05-14-2012
My Device: curve 8520
My Carrier: IDEA

Unable to Make Calls

Now my blackberry suddenly without installing anything just stopped working. It doesn't sense any pushed button and when trying hard resetting it, it shows the white screen app error 532 reset for about 3 seconds before it becomes black again. Sometimes a message occurs "Uncaught Exception index 11>=11". Also Desktop manager doesn't sense it, it just keep on saying connecting. Now I can't do anything on my mobile, even if somebody tried to call me they'll find it ringing but nothing shows on the screen, just black.

Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Unable to Make Calls

Hello vimsac



Is it App Error 523 or 532 ?


If it's App error 523 then please try to follow this Knowledge Base to load the OS back in your device :


KB10144  : How to force the detection of the BlackBerry smartphone using Application Loader



Additional Information can be found here :

KB24395 :  "Error 523", "App Error 523", or "JVM 523" appears on the BlackBerry Smartphone


Try it and let us know.



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