07-05-2013 02:09 PM
Now my blackberry suddenly without installing anything just stopped working. It doesn't sense any pushed button and when trying hard resetting it, it shows the white screen app error 532 reset for about 3 seconds before it becomes black again. Sometimes a message occurs "Uncaught Exception index 11>=11". Also Desktop manager doesn't sense it, it just keep on saying connecting. Now I can't do anything on my mobile, even if somebody tried to call me they'll find it ringing but nothing shows on the screen, just black.
07-06-2013 07:02 AM
Is it App Error 523 or 532 ?
If it's App error 523 then please try to follow this Knowledge Base to load the OS back in your device :
KB10144 : How to force the detection of the BlackBerry smartphone using Application Loader
Additional Information can be found here :
KB24395 : "Error 523", "App Error 523", or "JVM 523" appears on the BlackBerry Smartphone
Try it and let us know.