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BlackBerry® OS Smartphones

Posts: 1
Registered: ‎10-26-2009
My Device: Tour 9630

Unable to Open Chat Conversation in Blackberry Messenger

[ Edited ]

When somone sends me the first message in a new conversation, I am unable to open the chat conversation.  Doesn't matter if I click on the chat, click on the friend's name, nor use the menu option "Open Chat".  I can see the "preview" of the message as shown on the conversation list though.


If I initiate the conversation, everything is fine.


Anyone else experiencing this?  Any suggestions?


Using Tour 9630 with OS 4.7.