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New Contributor
Posts: 2
Registered: ‎12-16-2012
My Device: curve 8520
My Carrier: airtel
Accepted Solution

Unable to View SMS, Error- Uncaught exception: Index 87 >= 87

Hi

 

Pls help - I am unable to view my SMS (Both Sent and Received). Not getting any notification also.  If i compose SMS after sending it disappears.  And I am getting error -Uncaught exception: Index 87 >= 87 everytime i switch on the device. Not able to find the SMS in Messages>View Folder>SMS Inbox also.  I have tried by wiping all applications, device has enough memory- 127MB.  Even Checked Firewall... Pls help...

 

Regards

Sandeep

Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Unable to View SMS, Error- Uncaught exception: Index 87 >= 87

Hi sandeep23101985

 

Welcome to BlackBerry Support Forums

 

 

There are no specific  Knowledge Base regarding the error Uncaught exception : index 87 >= 87 or similar, As you had already wiped or deleted all applications from your device but still error appearing so to rule out any software issue you can reload your Device OS ,but first do your device backup using BlackBerry Desktop Software,For further instruction please refer to this Knowledge Base :

 

 KB11320 : How to perform a clean reload of the BlackBerry Device software using BlackBerry desktop software for windows.

 

After Reload restore your backup.I hope it will solve your issue.

 

 

Prince

___________________________________________________________________________

 

Click " Like " if you want to Thank someone.

If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

 

 

___________________________________________________________________________

Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
Highlighted
New Contributor
Posts: 2
Registered: ‎12-16-2012
My Device: curve 8520
My Carrier: airtel

Re: Unable to View SMS, Error- Uncaught exception: Index 87 >= 87

Thanks a Ton. Smiley Happy Smiley Happy Smiley Happy  Issue got resolved after reloading OS. Thank u very much Smiley Happy Smiley Happy Smiley Happy

Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Unable to View SMS, Error- Uncaught exception: Index 87 >= 87

Hi sandeep23101985

 

 

                                    You are most Welcome... we are glad that your issue has been resolved Smiley Very Happy

 

 

 

Prince

___________________________________________________________________________

 

Click " Like " if you want to Thank someone.

If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

 

___________________________________________________________________________

Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.