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03-16-2013 05:15 AM
BB ID inaccessable (email address recognised asks correct reset Question) but do not receive password reset email in googlemail account....when trying to recreate indicates that it already exists.......in a loop any next step I can try????
03-16-2013 05:47 AM
Welcome to BlackBerry Support Forums
Are you using any Gmail account as your BlackBerry ID or an host email account ?
Try those KB and see if you're able to reset your BlackBerry ID password :
Or let us know .
03-16-2013 07:41 AM
I am using gmail account as Blackberry ID and have tried all the KB's listed. No email received and no blocking or SPAM found or failure in Gmail.
03-16-2013 09:46 AM
If we reset our BBID password then it does sends the reset email password to respective email account, If you're unable to get those you can try it again or Call your Carrier to know if they can help you in this regard.