01-08-2013 04:11 PM
I am able to log into my blackberry app world account using my email address and password. Once logged in, if I click "My payment options" or "Blackberry ID" I am prompted for my username and password again. Entering my email address and password will not work at this point - there is no error message, it just clears the username and password fields and prompts for the username and password again in a perpetual loop. I have tried using different browsers and different computers.
Solved! Go to Solution.
01-08-2013 07:19 PM
Hi and Welcome to the Community!
From what you say, it sounds like you are doing this solely via a PC/browser? Have you tried via the on-device AppWorld client? If not, then please do...
Good luck and let us know!
01-10-2013 02:24 PM
It was not working from the device - so I tried from the PC and encountered the problem. After a power-cycle of my Blackberry it started to work.
Thank you, problem resolved.
01-10-2013 02:25 PM