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BlackBerry® OS Smartphones

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New Member
Posts: 1
Registered: ‎11-12-2011
My Device: Blackberry Curve 9360
My Carrier: Koodo

Unable to add contacts to BBM !!!

I just got a new blackberry curve 9360 today and i can't add contacts to bbm. I add a pin or scan a barcode and it says authorization pending on my phone but the other person doesnt get a message to accept my request. Also, if someone adds my pin or scans my barcode it does the same to their phone; says authorization pending and i don't get a message to accept their request . PLEASE HELP !!

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New Member
Posts: 1
Registered: ‎12-23-2011
My Device: Curve 9360
My Carrier: T-Mobile

Re: Unable to add contacts to BBM !!!

the same happened to me did you manageto fix it.
Contributor
Posts: 12
Registered: ‎12-27-2011
My Device: Curve 8520
My Carrier: T-Mobile (UK)

Re: Unable to add contacts to BBM !!!

You need to activate blackberry internet services with your network provider.  If already activated, here in the UK some networks can take 24 hours to fully activate services

Contributor
Posts: 10
Registered: ‎09-18-2011
My Device: Curve 9300 BlackBerry® 9300smartphone (3G, Wi-Fi)v5.0.0.832 (Bundle 1399, Platform 6.3.0.31)3G Bands 1,2,5,6
My Carrier: bell canada

Re: Unable to add contacts to BBM !!!

I was previously able to add contacts, now am having same problem as above.