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Contributor
Posts: 15
Registered: ‎01-27-2012
My Device: Curve 8520
My Carrier: Virgin

Unable to bridge to playbook

I downloaded the Blackberry Bridge but have been unable to scan anything.  All appears to have downloaded and icons shown are games/apps/themes and my world.   I have searched all for the button to scan without success.

Under my world just shows what I have downloaded.  Help please.

Posts: 94,525
Likes: 24,405
Solutions: 6,350
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Unable to bridge to playbook

What is your Operating System loaded to your device? Look at Options > > Device > About, third line down beginning with a "v.5.0.x.xxx"?

Or does it say "v.4.6.x.xxx"?

 

What is yours?

 

Article ID: KB27823 How to setup and configure BlackBerry Bridge

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Contributor
Posts: 15
Registered: ‎01-27-2012
My Device: Curve 8520
My Carrier: Virgin

Re: Unable to bridge to playbook

Hello, my phone is v5.0.0.681(platform) 5.2.0.67).

I did manage the scan but couldn't complete the bridge perhaps because I couldn't select my wireless carrier.  It is Virgin Media .com in the UK, other than that I think I am nearly there.  I'm getting old but enjoy the computor until I hit a glitch, then can't walk away from the bleeping thing.

Thanks: BryanH

 

Contributor
Posts: 15
Registered: ‎01-27-2012
My Device: Curve 8520
My Carrier: Virgin

Re: Unable to bridge to playbook

I have searched the forum on Virgin and found this:

 

" currently have a BlackBerry 8520 with Virgin. I have had this for 20 mths. I bought a BlackBerry Playbook at Christmas thinking that I would synchronise both via BlackBerry Bridge. Wrong! The..."

 

Are the two not compatible?  I'll be a bit upset if that is the case and if so is there any way around it?

 

Thanks.

 
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Contributor
Posts: 15
Registered: ‎01-27-2012
My Device: Curve 8520
My Carrier: Virgin

Re: Unable to bridge to playbook

I believe they are compatible but you download BB bridge as it is not already on the phone. For some it takes longer!!