12-11-2012 09:25 AM
today morning i wanted to downlaod the new blackberry messenger 7, after i downloaded it they've asked for my blackberry ID, i really didnt remember i did one.
i went to options/blackberry ID
i checked my information, and it seems like ive registered a blackberry id with a wrong email which i do not own, and i forgot my password.
early today, i wanted ot make a new account by my real email, and they told me your username or email do exist
i was glad that i do have one and i reseted it back, but the problem is what shall i do to change my wrong blackberry ID and put my real blackberry ID.
please help me getting rid of this.
12-11-2012 02:07 PM
We can only enter one BlackBerry ID to a device at a time ,If you are unable to remember your email or if the email which is associated with the device is not your's then the best option is to do a complete backup of your device and create a new BlackBerry ID with a new email address of your own.
KB26694 : How to change the BlackBerry ID on a BlackBerry PlayBook tablet or BlackBerry smartphone.
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