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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎10-14-2008
My Device: Not Specified

Unable to connect 8800 with DS 4.6 on Vista via USB

I need help connecting my 8800 BB using to Vista OS using Desktop 4.6 via USB.




1.  Device connected Pin shows - none.  Connection options >> USB selected

2.  Device manager shows

 a.  BlackBerry SD in Portable Devices

b.  RIM Virtual Serial Part v2 (COM3) in Ports (COM & LPT) 

c.  RIM Virtual Serial Part v2 (COM4) in Ports (COM & LPT) 

3.  Attempts to update driver says latest is installed

4.  I've Desktop SW reinstalled multiple times and hard-rebooted computer and BB 


I'm stuck!  Thanks in advance.