10-06-2012 05:50 PM
I just got a Torch 9810. Been trying for the past day and a half to connect to my wireless at home. In the Networks and Connections menu the Wifi networks is not there . . .only have Mobile Networks and Bluetooth . . .does this mean that my BB is not Wifi enabled? or do I have to go elsewhere in order for it to search and find my home wireless?
11-15-2012 06:12 PM
Hi and Welcome to the Community...and apologies for the delayed reply!
Hopefully you already have this resolved...but just in case...
Is it possible that this BB has ever been associated with corporate/BES? Please check here:
If there is an IT Policy, then it may be completely blocking the WiFi function that should be integral to your BB. There are ways for you to remove the IT Policy yourself, but please let us know if you need that.