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New Member
Posts: 2
Registered: ‎05-08-2011
My Device: Blackberry Torch 9800
My Carrier: At&T

Unable to delete yahoo email account

Can somone tell me how to delete yahoo email accounts from my blackberry torch 9800, i get charged 5.00 a monthy for the two account from at&t i dont use them, when i go to the setup it does not do anything, there is no delete...help

Posts: 94,663
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Unable to delete yahoo email account

You are clicking on your personal email setup icon? There you should see your two email accounts listed you can delete.

 

I am not familar with any AT&T BlackBerry Data Plan that costs only $5 dollars, perhaps there is.

If you cannot do this via the personal email setup icon, I would suggest that you call AT&T support, since it appears you might have some data plan unrelated to BlackBerry.

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New Member
Posts: 2
Registered: ‎05-08-2011
My Device: Blackberry Torch 9800
My Carrier: At&T

Re: Unable to delete yahoo email account

when i click on the email account icon: it goes to a selection screen of internet email or enterprise email- i select internet email and it just reverts back to the previous screen, it does not go any further

Posts: 94,663
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Unable to delete yahoo email account

 

Do a simple reboot on the BlackBerry in this manner:

 

With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. A reboot in this manner is prescirbed for most gltiches and operating system errors, and you will lose no data on the device doing this.


Now, try the email setup icon again, please.

 

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1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Member
Posts: 1
Registered: ‎07-16-2011
My Device: Torch 9800
My Carrier: AT&T

Re: Unable to delete yahoo email account

This did not work. Do you have other suggestions?